1. FLENDER
  2. Remote Expert by FLENDER

 

 

FLENDER REMOTE EXPERT- FEATURES

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FLENDER REMOTE EXPERT- How to use

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Log in

Log in using the details you have been supplied via your Flender Expert.

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Choose Mobile Device

Use either a computer, tablet or smartphone to show and describe the challenges via HD video and audio.

 
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Share live image and content

Access is available to send and modify drawings and photographs to allow quick explanations of current solutions.

 
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Find Solution

Pictures can be taken in full HD so the Flender expert can zoom in and view detailed photographs to highlight areas of concern.

 

 

Which use cases are suitable for remote service?

The applicability of digital service consulting will vary depending on the type of gear unit and the skill level of the technician.

 

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Approval test, Visual inspection, Condition assessment

 

 

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Installation, Commissioning, Maintenance work

 

 

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Repair work

 

General requirements

Discover the full list of features and requirements in the Flender Remote Expert user guide.

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Mobile device with latest Windows, Android or iOs operating system


 

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A good and stable connectivity via WiFi or mobile network (4G/5G)


 

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Required hardware for a smooth operation (e.g. Headset, Powerbank)


REMOTE EXPERT BY FLENDER

YOUR BENEFITS AT A GLANCE

     

  • Support by FLENDER experts despite limitations imposed by COVID-19
  • Minimizing production line downtime due to fast fault diagnosis and troubleshooting
  • A flexible option to get qualified support anytime, anywhere
  • Fast response time as no physical travel is required
  • Focused diagnosis and collaboration by our regional expert teams
RemoteExpertPDF

Receive the PDF with all information about FLENDER Remote Expert including contact details of one of our experts.

Just fill out the form.

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